Originally Posted by MTKrav911

My Central Heating and Air Conditioning unit has blown.

My house is only 8 years old and the first guy I called out said that the contractor used a generic make-shift AC/Heat unit. He found different brands of parts used, and said its almost like the contractor built the unit in his garage himself.

The first guy quoted me 2800 for a new unit.

Second guys I called were Sears.

Sears was more thorough and found my furnace was ****ed and also some jackass (not me), left a paper manual near the furnace and that the furnace was so shot it burned the manual sitting near the furnace. The Sears guy said I was lucky the house didnt catch on fire.

Sears was thorough, but said to replace everything would cost 15 grand. So I was floored.

I asked a friend of mine who's a hospital Maintenance Supervisor and he said Sears is always expensive because they sub-contract. My friend said it would be best to go direct to another direct contractor to get the AC fixed because even top of the line Residential AC units are 7,000-8000 max, not freakin 15 thousand.

So what do I do?

Go with sears? Or get more direct quotes from AC contractors? I guess I'm asking because I trust Sears more nationally but my friend said that's a farce because all contractors have to guarantee their work by law for a certain warranty period of time.


Suggestions Dr?